Privacy Policy

Your privacy matters to us. This Privacy Policy describes how Flawless Keeping (“we,” “our,” or “us”) collects, uses, and shares your personal information when you interact with our services—including our website at https://flawlesskeeping.com and any other sites we own and operate.

We provide residential and commercial cleaning services in Oregon and Washington, and we are committed to respecting your privacy and complying with applicable data protection laws.

Information We Collect

We collect personal information in two ways:

• Voluntarily Provided Information: Information you knowingly give us—such as your name, phone number, email, or address when you book a service, contact us, or apply for a job.
• Automatically Collected Information: Information collected from your browser or device when you visit our site, like IP address, browser type, visit times, and pages viewed.
  

Personal Information We May Collect

• Full name
• Email address
• Phone number
• Service address
• Resume or employment info (for applicants)
• Payment information (if applicable)
• Information collected via cookies or analytics tools
  

How We Use Your Information

We collect and use personal information to:

• Deliver our house cleaning services and commercial cleaning services
• Schedule appointments and communicate with clients
• Improve website performance and customer experience
• Respond to inquiries and customer service requests
• Process payments or employment applications
• Send promotional emails (only with your consent)
  

Security of Your Information

We use commercially reasonable methods to protect your information. However, no digital transmission or storage system is 100% secure. You are responsible for keeping your passwords confidential.

How Long We Retain Your Data

We keep personal data only as long as necessary to deliver services, respond to inquiries, and meet legal or business requirements. Once it’s no longer needed, we securely delete or anonymize it.

Children’s Privacy

We do not knowingly collect or store personal data from anyone under the age of 13.

Sharing Your Information

We may share your information with:

• Employees, contractors, or subcontractors providing service on our behalf
• Third-party service providers like payment processors, analytics tools, or email platforms
• Legal authorities or regulatory bodies, when required by law
  

Third-party tools we currently use include:

• Google Analytics
• HighLevel
• Square (for payments)
  

Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or outdated information
• Opt out of marketing communications at any time
• Request deletion of your data, subject to legal obligations
  

To exercise these rights, contact us using the details at the bottom of this page.

California and U.S. State Privacy Laws

We comply with relevant privacy laws for California, Colorado, Virginia, and other applicable states. If you're a resident of these states, you may have the right to:

• Know what personal data we collect and how we use it
• Request deletion or correction of your data
• Opt out of the sale or sharing of personal information (note: we do not sell your data)
  

To request access or deletion, email us with the subject “Privacy Rights Request.”

Cookies and “Do Not Track”

We use cookies and analytics tools to improve your experience. We do not currently respond to browser “Do Not Track” signals.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with an updated effective date.

Contact Us

For questions about this Privacy Policy or your personal data, contact:

Flawless Keeping

PO Box 752
Troutdale, Oregon 97060

clean@flawlesskeeping.com(503) 961-4788